Usability has gained recognition as a key factor in the success of commercial products. At InterAction of Bath, our consultants apply a variety of techniques to help ensure that a product or service can be used easily.
Some of the services we offer include:
- Task analysis. This term refers to the methods used to examine tasks performed by people when they interact with systems. Our consultants have experience applying these
methods in a wide variety of applications from control rooms to television remote controls.
- User requirement gathering. At InterAction of Bath, we know how to find out exactly what the users require from a system.
- Opinion surveys. We can quickly gauge opinion on any particular design.
- Liaison with designers. Our consultants are highly skilled at communicating with designers due to our experience in a wide variety of industrial sectors.
- User-centred engineering. This is a technique that allows users to contribute to the design process to ensure the success of a product.
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